[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.dckh.cz\/jak-na-chytre-zakazniky\/#Article","mainEntityOfPage":"https:\/\/www.dckh.cz\/jak-na-chytre-zakazniky\/","headline":"Jak na \u201echytr\u00e9\u201c z\u00e1kazn\u00edky","name":"Jak na \u201echytr\u00e9\u201c z\u00e1kazn\u00edky","description":"B\u00fdt obchodn\u00edkem m\u00e1 sv\u00e9 dobr\u00e9 i \u0161patn\u00e9 str\u00e1nky, ostatn\u011b, jako v\u0161echno. O tom, jak obchodn\u00edci podv\u00e1d\u00ed a \u0161id\u00ed, se do\u010d\u00edt\u00e1me dnes a denn\u011b. N\u011bco pravdy na tom ur\u010dit\u011b je, ne ka\u017ed\u00fd je poctiv\u00fd, ale tak\u00e9 je chybou h\u00e1zet v\u0161echny do","datePublished":"2025-03-02","dateModified":"2023-05-01","author":{"@type":"Person","@id":"https:\/\/www.dckh.cz\/author\/#Person","name":"","url":"https:\/\/www.dckh.cz\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/f7b3e8bb7f7cc0c6ca940e74a10b952be4c7d81de8a980387c865f88889f02e3?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/f7b3e8bb7f7cc0c6ca940e74a10b952be4c7d81de8a980387c865f88889f02e3?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"dckh.cz","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.dckh.cz\/wp-content\/uploads\/img_a330215_w2738_t1542794277.jpg","url":"https:\/\/www.dckh.cz\/wp-content\/uploads\/img_a330215_w2738_t1542794277.jpg","height":0,"width":0},"url":"https:\/\/www.dckh.cz\/jak-na-chytre-zakazniky\/","wordCount":451,"articleBody":"B\u00fdt obchodn\u00edkem m\u00e1 sv\u00e9 dobr\u00e9 i \u0161patn\u00e9 str\u00e1nky, ostatn\u011b, jako v\u0161echno. O tom, jak obchodn\u00edci podv\u00e1d\u00ed a \u0161id\u00ed, se do\u010d\u00edt\u00e1me dnes a denn\u011b. N\u011bco pravdy na tom ur\u010dit\u011b je, ne ka\u017ed\u00fd je poctiv\u00fd, ale tak\u00e9 je chybou h\u00e1zet v\u0161echny do stejn\u00e9ho pytle. Tak\u00e9 oni se pot\u00fdkaj\u00ed s\u00a0r\u016fzn\u00fdmi probl\u00e9my spojen\u00fdmi s\u00a0jejich podnik\u00e1n\u00edm a prac\u00ed, kterou jim n\u011bkdy opravdu hodn\u011b zt\u011b\u017euj\u00ed z\u00e1kazn\u00edci, kte\u0159\u00ed se r\u016fzn\u00fdmi l\u00e9\u010dkami sna\u017e\u00ed domoci sv\u00e9ho, a n\u011bkdy i nez\u00e1konn\u00fdm zp\u016fsobem.Ob\u011b strany maj\u00ed sv\u00e1 pr\u00e1va a povinnosti, na to pamatuje i z\u00e1kon.\u00a0 Nejv\u011bt\u0161\u00ed mno\u017estv\u00ed vr\u00e1cen\u00e9ho zbo\u017e\u00ed pak p\u0159ipad\u00e1 na obdob\u00ed t\u011bsn\u011b po v\u00e1no\u010dn\u00edch sv\u00e1tc\u00edch.Pevn\u00e9 obchody na rozd\u00edl od t\u011bch internetov\u00fdch vr\u00e1cen\u00e9 zbo\u017e\u00ed p\u0159ijmout nemus\u00ed. Je to logick\u00e9, zbo\u017e\u00ed je viditeln\u00e9, a co se t\u00fdk\u00e1 oble\u010den\u00ed, je zde mo\u017enost jeho vyzkou\u0161en\u00ed. V\u011bt\u0161ina prod\u00e1vaj\u00edc\u00edch ale mo\u017enost v\u00fdm\u011bny nebo vr\u00e1cen\u00ed umo\u017e\u0148uje v\u00a0p\u0159\u00edpad\u011b, \u017ee dodr\u017e\u00edte jejich pokyny.Zbo\u017e\u00ed se d\u00e1 reklamovat ve lh\u016ft\u011b do dvou let, kdy m\u00e1 n\u00e1rok na v\u00fdm\u011bnu nebo opravu, lh\u016fta je stanovena na jeden m\u011bs\u00edc. Vr\u00e1cen\u00ed zbo\u017e\u00ed podl\u00e9h\u00e1 jin\u00fdm pravidl\u016fm, zde je lh\u016fta dvou t\u00fddn\u016f a nen\u00ed nutn\u00e9 uv\u00e1d\u011bt d\u016fvod. Spousta obchodn\u00edk\u016f vych\u00e1z\u00ed z\u00e1kazn\u00edk\u016fm vst\u0159\u00edc a uveden\u00e1 lh\u016fta m\u016f\u017ee b\u00fdt i del\u0161\u00ed.Spousta kupuj\u00edc\u00edch zkou\u0161\u00ed tu praktiku, \u017ee zbo\u017e\u00ed n\u011bjakou dobu u\u017e\u00edvaj\u00ed a pak ho vr\u00e1t\u00ed zp\u011bt prodejci. V\u00a0takov\u00fdch p\u0159\u00edpadech vyvst\u00e1v\u00e1 probl\u00e9m s\u00a0t\u00edm, \u017ee zbo\u017e\u00ed nen\u00ed v\u00a0p\u016fvodn\u00edm stavu nebo m\u00e1 n\u011bjakou vadu zp\u016fsobenou jeho pou\u017e\u00edv\u00e1n\u00edm.Pokud dojde ke ztr\u00e1t\u011b \u00fa\u010dtenky, nen\u00ed to d\u016fvod k\u00a0nep\u0159ijet\u00ed reklamace. Jako n\u00e1hrada m\u016f\u017ee slou\u017eit v\u00fdpis z\u00a0\u00fa\u010dtu, ze kter\u00e9ho se ode\u010detla dan\u00e1 suma p\u0159i platb\u011b kartou.I vr\u00e1cen\u00ed pen\u011bz m\u00e1 sv\u00e1 pravidla. Zde je stanovena lh\u016fta dvou t\u00fddn\u016f. To se t\u00fdk\u00e1 i po\u0161tovn\u00e9ho, kter\u00e9 z\u00e1kazn\u00edk musel uhradit. Obal, ve kter\u00e9m byl p\u016fvodn\u011b produkt doru\u010den, nen\u00ed u v\u0161eho vy\u017eadov\u00e1n.Je d\u016fle\u017eit\u00e9, aby se ob\u011b strany chovaly solventn\u011b, dok\u00e1zaly se domluvit a nevyvol\u00e1valy zbyte\u010dn\u011b spory, kter\u00e9 v\u00a0d\u016fsledku mohou b\u00fdt \u0159e\u0161eny i soudn\u011b.                                                                                                                                                                                                                                                                                                                                                                                        4.5\/5 - (8 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Jak na \u201echytr\u00e9\u201c z\u00e1kazn\u00edky","item":"https:\/\/www.dckh.cz\/jak-na-chytre-zakazniky\/#breadcrumbitem"}]}]